Privacy Policy

Last Updated: January 23, 2026

1. Introduction

Welcome to Kabakum Collection ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kabakum-collection.com/ ("the Site") and use our consultation services for investment in new residential and commercial property apartments in Bulgaria.

This policy complies with the General Data Protection Regulation (GDPR) and applies to visitors to our Site and individuals who request consultations through our online forms and calls.

2. Data Controller Information

Data Controller: Kabakum Collection
Address: №65 "Boyan Bachvarov" St., Varna, Bulgaria, 9007
Email: sales@kabakum-collection.com
Phone: +359 52 920245

3. Information We Collect

We may collect the following types of personal data from you:

3.1. Information You Provide to Us:

• Identity Data: Full name, title
• Contact Data: Email, phone number, postal address
• Financial Information: Investment capacity, budget range (only if voluntarily provided for consultation purposes)
• Profile Data: Investment preferences, property requirements
• Communication Data: Records of correspondence with us

3.2. Information We Automatically Collect:

• Technical Data: IP address, browser type and version, time zone setting, operating system
• Usage Data: Information about how you use our website
• Cookie Data: Information collected through cookies (please see our separate Cookie Policy)

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data under the following legal bases:

• Consent: Where you have given explicit consent for us to process your personal data
• Contract: Where we need to perform the contract we are about to enter into or have entered into with you
• Legitimate Interests: Where necessary for our legitimate interests (or those of a third party)
• Legal Obligation: Where we need to comply with a legal or regulatory obligation

4.1. Purposes for Which We Will Use Your Personal Data:

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal requirements

In general, we will keep your basic personal data (name, contact details) for a period of 3 years after our last contact with you, after which it will be securely deleted or anonymized.

6. Data Sharing and Transfers

We may share your personal data with the following categories of recipients:

• Service Providers: IT service providers, CRM system providers
• Professional Advisers: Lawyers, bankers, auditors, and insurers
• Bulgarian Property Partners: Property developers, real estate agencies (only with your explicit consent)
• Regulatory Authorities: Public bodies or authorities if required by law

6.1. International Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transfer to countries recognized by the European Commission as providing adequate protection
• Use of specific contracts approved by the European Commission (Standard Contractual Clauses)
• Implementation of Binding Corporate Rules for transfers within a corporate group

7. Your Legal Rights

Under GDPR, you have rights in relation to your personal data, including:

• Right to Access: Request access to your personal data
• Right to Rectification: Request correction of incomplete or inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing of your personal data
• Right to Data Portability: Request the transfer of your personal data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data

You can exercise your rights by contacting us at: sales@kabakum-collection.com

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated Privacy Policy on this page with a new "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: sales@kabakum-collection.com
Phone: +359 52 920245

You have the right to make a complaint at any time to the supervisory authority for data protection issues. However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.